Customer Review Video - Ellen Gets Replacement Windows We take a lot of pride in a job well done, and are grateful for the customers who let us know about it. Learn what Ellen, one our satisfied customers, has to say about our customer service, installation process and the new replacement windows in her favorite room.
"We recently purchased all new Stanek windows and a sliding door for my parent's house. They needed it since everything was original and 47 years old. Vic did a great job explaining the product and the process. He was very knowledgeable and confident in the product, but not overwhelming, and definitely, not pushy. The biggest compliment and praise we have is in the installation and the installers, especially Bernard. I personally have dealt with some horrible, disgusting contractors and am very cautious. Bernard has a great personality and put my mother at ease, which isn't easy. He went above and beyond making her comfortable throughout the install over three days. At one point, my mother lost power to her house from a storm. Before leaving, he offered her the use of his cellphone in case she needed to call someone. Those soft skills are rare to find in contractors, especially in today's world. He also did great work with the windows and trim." – Joyce and David M., Parma, OH | July 31, 2015